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At QL Ship Management Trading LTD, we are committed to continuously improving the highest level of business efficiency, quality, environmental protection, and occupational health and safety performance. By adopting an integrated system approach, we organize our business processes more effectively, enhance efficiency, and support sustainability.
Customer Focus
We understand and work to meet our customers' needs and expectations. We consider feedback to improve customer satisfaction and take necessary measures to enhance our business processes.
Quality Management
Quality is at the core of our business. We fully comply with ISO 9001 standards and continuously assess our business processes to meet quality standards. We strive to improve the quality of our products and services continually.
Environmental Protection
Environmental protection holds great importance in the maritime industry. We work to reduce environmental impacts and preserve marine ecosystems. We fully comply with ISO 14001 standards and promote sustainable environmental practices.
Occupational Health and Safety
We are committed to safeguarding the health and safety of our personnel. We comply with ISO 45001 standards and regularly review and improve occupational health and safety measures. We are dedicated to providing safe working conditions for all our staff.
Continuous Improvement
A fundamental principle of our integrated system is continuous improvement. We regularly review our business processes, policies, and practices to update our strategies for better results. We encourage continuous improvement at all levels.
Compliance with Laws and Regulations
We fully comply with all relevant laws and regulations in all our activities. We make every effort to meet all industry requirements and standards and maintain a zero-tolerance policy towards illegal activities.
Efficient Resource Use
Effective resource utilization is a key part of our sustainability efforts. We promote environmentally responsible practices to use energy, water, and other resources efficiently.
Our Integrated System Policy reflects our commitment to ensuring the sustainability of our business and enhancing customer satisfaction. It serves as a guiding framework for adopting an integrated approach and managing our business processes effectively.